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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CLMZ products

The group "New Technologies" offers for review the products of the plant CLMZ: tractors, backhoe loaders, bulldozer excavators, loaders, manipulator cranes, utility vehicles, snow plows, spare parts for backhoe loaders, centrifugal cast pipes, welded lashes, shaped castings made of heat-resistant and corrosion-resistant steels and alloys, suspensions for two pipes, bandages for casters, rollers for thermal and heating furnaces, continuous casting machines for workpieces, diverting roller rollers, discs and reels of rolling mills, radiation heaters for thermal furnaces, raters, retorts and crucibles, electric and gas-radiant heaters, pumping units made of titanium alloys, thermal equipment, tracks, support rollers, driving wheels, grapples, armor, linings, plates, buckets, teeth buckets, excavator bucket walls, crowns of excavator bucket teeth, bearing welded structures of tower cranes
  • Tractors CLMZ
    Tractors
    320-H, 622, 82.1, 892, 921, etc.
  • Special equipment CLMZ
    Special equipment
    CHLMZ -310 , 82.1MK, EBP 9, etc.
  • Spare parts for backhoe loaders CLMZ
    Spare parts for backhoe loaders
    dumps, buckets, pitchforks, etc.
  • Products for petrochemistry and oil refining CLMZ
    Products for petrochemistry and oil refining
    pipes, welded lashes, etc.
  • Products for metallurgy CLMZ
    Products for metallurgy
    videos, reuters, etc.
  • Products for mechanical engineering CLMZ
    Products for mechanical engineering
    retorts, heaters, etc.
  • Products for the chemical industry CLMZ
    Products for the chemical industry
    pumping units, etc.
  • Thermal equipment CLMZ
    Thermal equipment
    thermal equipment, etc.
  • Products for the mining industry CLMZ
    Products for the mining industry
    pipes, tracks, rollers, etc.
  • Metal products CLMZ
    Metal products
    buckets, bucket teeth, etc.

NEW TECHNOLOGIES GROUP

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